Our delivery options
Delivery to your home or place of work.
If you order before 16:00, our local parcel service will deliver to you the next day. Also on Saturdays!
Parcel shop delivery
Choose a parcel shop near you. You do not have to stay at home for delivery and can pick it up at your convenience.
Same Day Delivery
If you order before 12:00, we will make sure the parcel will be in your home tonight. Save Your Parcel Service is our reliable partner for Same Day Delivery in the Netherlands and Belgium.
Delivery costs
Planet Happy applies the following shipping costs.
Country Shipping costs Parcel Service
Netherlands £6 Post NL
Belgium £6 Post NL
Germany £6 B2C Europe
Order Track & Trace
You can track the status of your order with the Track & Trace number.
We will send you the Track & Trace number by e-mail.
30-day cooling-off period
You may return or exchange a purchase up to 30 days after purchase.
However, the purchased product must be returned in good condition.
Exchanging in shop
A purchased product can be returned within 30 days.
The purchased product must be returned in good condition.
You will also need to provide proof of purchase (receipt).
Returning
You do not incur any costs to return your purchase with us. You can request a return label by email or phone klantenservice@planethappy.nl or 0343 522020.
Our postal and visiting address is:
PlanetHappy.co.uk
Traaij 192
3971 GV Driebergen
Netherlands